Q: Can You do OEM? / Can you copy my samples?

A: Yes, please send your samples to our office.

Q: Can you do my colours?

A: Yes, Please send us your colours, not photos.

* It may require a bigger MOQ for copied colours. *

Q: Are your samples free of charge?

A: It depends.

Q: What are your sample policies in detail?

A: Please read below our Sample Policy

• Regular customers can enjoy a free quota of 1% of the total amount from all their previous orders. For example, if we received 30,000USD orders from you, We will offer you 300USD free samples correspondingly.
• 1st Time Customer, Samples with a total value under 80USD, will be free of Charge; When it is over 80USD, we will charge you the total amount.

Q: Will you refund my sample cost, after I am placing my 1st order with you?

A: Yes.

Q: How long do you need to prepare my samples?

A: Practically, 5-10 business days

Q: By what transportation tools you will send my samples to me?

A: Regular customer

• Sometimes will have to put sample cartons into containers, it is always acceptable to do this way.
• Or send us a valid collective courier account no., and we will send it out under your company account.

To be continued …